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Cunningham Fire Recognizes Young Hero and Douglas County Dispatcher |
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Nov 12, 2007 at 07:57 PM |
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 On November 12th, 2007 Cunningham Fire Protection District presented two Certification of Recognition awards. Adin Delkic is 7 years old and a hero according to Lt. David Mueller, Adin was home when his mother had a medical condition that resulted in her loosing consciousness. When she fell she landed on a 2 year old brother of Adin. Adin learned in his kindergarten class about calling 9-1-1 and put that knowledge into action. When Adin spoke to Douglas County Dispatch, Senior Dispatcher Shawn O'Mara put his training to work. Cunningham Fire units were quickly dispatched to the home and rescued Adin's mother. For the quick action of Adin in calling 9-1-1 and staying calm he was rewarded with a 9-1-1 for Kids Hero medal, a certificate from the fire department, a personal tour of the station & fire equipment along with a party. Dispatch Supervisor O'Mara also was given a certificate from the fire department, a letter of recognition from his agency and he also got cake.
For information about 9-1-1 education programs contact your local dispatch center.
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Last Updated ( Nov 12, 2007 at 08:38 PM )
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National NENA Conference Features Local Dispatchers |
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Jun 11, 2007 at 02:42 PM |
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 The National NENA Conference was held in Charlotte, NC the week of June 11, 2007. Featured in the program are local 9-1-1 public education specialists and emergency dispatchers.
The course presented was "Teaching Your Local Community About 9-1-1" which highlighted that many of the hundreds of thousands of calls received at 9-1-1 centers are young children. Conversely, many elderly people don't feel they have a "real" emergency. Letting our community know we offer classes about 9-1-1 is difficult but not impossible. They presented techniques on how to get classes scheduled, and methods to teach both children and the elderly.
If you have a need for 9-1-1 eduction in your workgroup, school or program contact your local dispatch center for guidance on what class will suit your needs.
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Last Updated ( Nov 12, 2007 at 08:37 PM )
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DC ETSA Testing Cellular Towers |
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Mar 09, 2007 at 08:38 PM |
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The Douglas County Emergency Telephone Service Authority contracts with 9-1-1 Solutions to provide a variety of specialized services. One of these services is testing the functionality and accuracy of cellular towers for "Phase 2" calls. Phase 2 calls are what the FCC mandated that requires cellular companies to make a determination of the callers location and to send that data to the dispatch centers. Not all companies are equal in their performance and at times towers are not sending the information. The Douglas Authority chooses to stay on top of the program and validate accuracy and communicate problems back to the providers.
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Last Updated ( Mar 12, 2007 at 06:31 AM )
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